How to purchase
1）Select goods
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2）Contact us ｖia email
You should choose the equipment you wish to purchase and contact us via email.
We will send you a reply when we confirm your e-mail and check the item.
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3)About Shipping
Regarding Delivery
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4)Choose the way to pay
You have to choose the payment way,wheter through WISE account or direct payment our bank accouunt or Paypal.
Regarding Payments
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5)Get an invoice
We will send an invoice which includes delivery fee and insurance and packing fee,bank fee or Paypal fee.
（All invoice amounts will be posted in Japanese Yen.）
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6)Deposit money
You will pay money to either WISE or Bank account or Paypal.
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7)Package goods
After payment has been confirmed,we will prepare the goods for packaging.
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8)Delivery
We will send photos of the package with a tracking number so that you can track the goods.
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9)Receipt
You will receive the goods.
The price is including
( paypal fee or bank fee, exchange fee, shipping fee, cost of extra packing for safe shipping,insurance)
If you have any questions, please always feel free to contact us.
We will get back to you as soon as possible.
Payments
You can choose from three payment methods.
・ WISE
・ Overseas remittance (SWIFT)
・ PayPal
There is a fee for each payment method.
WISE：
You will need to get a WISE account.
Getting an account is very easy.
We recommend that you get a WISE account so that you can pay quickly and cheaply.
Bank fee 0 yen
Bank fees：
We will pay the above fee to the bank to make a deposit in Japanese Yen.
We will charge you this amount.
Total less than 200,000 yen → 5,000 yen
200,000 yen or more → 8,000 yen
500,000 yen or more → 10,000 yen
PayPal：
Approximately 4% of the total including shipping
Delivery
We deliver equipment
by DHL
→https://shipping.dhl.co.jp/EN#
Shipping fee will change depending on weight after packing and receiving area so we will quote.
（Inquiries are also available before purchase）
If you have an account with one of the above carriers or any other carrier,
we can also ship at your arrangement.
Regard to shipping fee
If we actually pack a package such as a record player tightly before shipping,
it may be heavier and bigger than the estimated weight and size.
In that case, the shipping cost may be higher than the estimated amount.
If there is a big difference from the billed amount, we may inform you of an additional charge.
Please note that.
In addition, we will always ship with insurance.
(The insurance amount will be the amount stated on the invoice)
* If the package is shipped in two parts, the total amount will be allocated to the two packages.
We will check the condition and appearance before shipping before packing.
If there is a change due to transportation
The product is broken ...
The product has stopped working ...
Lost in transit ...
In the above cases, the insurance claim will be discussed by the carrier and the sender.
The recipient will disclose the condition of the goods to the shipping company.
The sender receives the insurance amount and then it is refunded to the recipient.
The refund amount will be the amount if the shipping company refunds the item amount and shipping cost.
Please note that packing fees, bank fees, etc. are non-refundable.
Whether our claim covers the entire insurance amount depends on the situation.
Regard to packing fee
We pack thoroughly to deliver equipment in good condition.
Customers have to pay for packing fee according to the weight of goods below:
1-4.9ｋg 5,000yen
5-9.9Kg 6,000yen
10-19.9Kg 8,000yen
20-30Kg 10,000yen
30kg over 15,000yen
Please correspond to expenses such as tariffs at the customer
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
These charges are normally collected by the delivering freight (shipping) company or when you pick the item up - do not confuse them for additional shipping charges.
We do not usually mark merchandise values below value.
US and International government regulations prohibit such behavior.